SmarTek21 was founded in 2006 by technology and business experts who realised that the business world was becoming increasingly data driven. They understood that to thrive in such an environment, organisations of all sizes must transform, to become the types of enterprises who employ data as a strategic asset that drives business strategy and as the foundation of a dramatically improved ability to engage with their workforce and customers.
More specifically, SmarTek21’s founders recognised that the key to doing so was to marry powerful data management systems with conversational AI so that users — both internal and external — can more naturally interact with applications, services, and brands through text and even voice with greater context, richness, and personalisation. Consequently, SmarTek21 developed its Digital Business Platform, which provides robust “Big Data” cleansing, data preparation, integration, and transformation capabilities, and couples it with what has been recognised by Gartner for the second year in the row as one of the leading Conversational AI platforms, a system that enables natural, contextual, and multilingual data engagement.
SmarTek21’s Digital Business Platform is the foundation for our various service practices, including Hybrid/Cloud Data Services, Data Management and Strategy, and AI and Advanced Analytics. Each requires a critical blend of deep industry expertise in business and data strategy, cloud technologies, security, AI/machine learning/analytics, and change management skills that only a company like SmarTek21 can provide. SmarTek21’s unique combination of platform, services, and expertise has helped transform many of the worlds’ most recognised companies into digital enterprises that use data and analytics as a primary driver of strategy, business value, and competitive advantage.
Advanced technologies: Leaders in conversational AI, NLU/NLP, content and data/metadata management solutions
Turn data into a strategic asset: Unearth, transform, analyse, engage with, and even monetise data through AI and intelligent data/metadata management
Modernise your infrastructure: Build a foundation for operational and data excellence plus rapid innovation
Legacy-friendly modernisation: Reduce costs, risks, and disruption thru innovative augmentation, not rip-and-replace
Digital Business Platform: A combination of frameworks and solution accelerators ensuring rapid, high quality innovation
Outcome-based engagements: An unrelenting focus on ensuring that all projects are centered around clear business outcomes and with a distinct emphasis on operationalisation