SmarTek21 was able to develop new processes and tools that:
- Provided real-time visibility to executives on the overall state of Amazon’s investments in their distribution infrastructure, reducing the time to make key decisions from days to hours
- Reclaiming an average of 2 hours per person per week across both legal and tax groups
- Improving accuracy, reducing more than $10M USD annually in contract terms, fees, and erroneous renewals
- Reduced redundant contracts by 50%, consolidated vendors and improved overall ROI by 200%
Amazon is guided by four principles: customer obsession over competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are just some of the many innovative products and services pioneered by Amazon.