SmarTek21 announces partnership with AI in APAC

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SmarTek21, a premier provider of Artificial Intelligence and Data Integration solutions to global FT250 companies in Telecommunications, Healthcare, Finance, Transportation, and Utilities is delighted to announce the expansion into Australia via its partnership with AI in APAC. ST21, also a leading Gartner Conversational AI platform provider, will enable AI in APAC from its headquarters in Perth, to serve its customers across Australia, New Zealand, and the broader APAC region.

“We had been looking for some time to partner with a company that could add value to our mining & resources, utilities, healthcare, and other industry sector clients with depth and pedigree in artificial intelligence who has real, tried, and tested products and solutions; not solutions that are still in development. Smartek21 was that company.” Gerald Gallagher, AI in APAC Director.

“AI in APAC’s domain knowledge around Mining and Utilities has allowed us to accelerate solutions to the APAC market, for industries that need real time data from customer interactions and operations, to ensure their businesses are prepared to harvest the opportunities ahead of them in 2022.” Martyn Molnar VP International Business ST21.

Contact AI in APAC today at to learn more about this exciting new technology and how to create real value-add in your enterprise.

This world class Conversational AI platform is recognised by Gartner, and has been deployed for use by millions of users.

SmarTek21’s Conversational AI capabilities are showcased in our published case studies focusing on industries such as; Insurance, Telco, Banking, Travel, Healthcare and Retail demonstrating an overall cost reduction of 60-70% in Contact Centres, IT Service Desks, Governance, Risk and Compliance, Document Management, Sales and Marketing amongst others. SmarTek21 is one of the world’s leading creators of Artificial Intelligence and Data Integration solutions for companies such as Amazon, TMobile, Expedia and Samsung.

SmartTek21 was founded in 2006 by technology and business experts who realised that the business world was becoming increasingly data driven. SmarTek21 understood that to thrive in this environment, organisations must transform and embrace the idea of employing data as a strategic asset that drives business strategy. This approach dramatically improves the ability to engage with both their internal teams and customers with the use of Conversational AI solutions.

Specifically, the key to such digital transformations is to integrate technologies from several disciplines into holistic solutions that offer:

    1. Product architecting and development
    2. Digital transformation, data strategy, and management
    3. Cloud enablement and migration
    4. Advanced user engagement systems powered by advanced analytics, Conversational AI, and machine learning

Asset-based managed services are a way to bring codified collective knowledge of your firm to your clients in a rapid deployment fashion and sustained through continuous services.