The digital innovation focus of InsurTech is about “rapid evolution”. A great example of this is the chatbot, which is short hand for an automated insurance agent in our market.
Brings Together Currently
Disparate & Fragmented
Healthcare Data
One Click Easy-To-Use
& Easy-To-Access
AI in Healthcare Services
Reduced Burden on
Overloaded Healthcare Workers,
with AI in Healthcare Available 24/7
Business Drivers
- Millennials are demanding more intuitive and conversational/message based interactions that “I can do anywhere”
- Demands are intense for “customer friendly” and personalized experiences in interacting with insurance services. “Make it easier for customers to do business with us”
- Pressure to reduce operating costs are more intense than ever. Customer support/care costs need to reduce while creating even better service experience in an always “on” world
- Competition for the customer is even greater among insurance companies